Frequently Asked Questions
Returns and Exchanges
Q: Can I return or exchange unopened, unused items?
A: Yes, you can return or exchange unopened and unused items. Please review our Returns Policy for detailed instructions.
Q: What should I do if I receive a defective item?
A: If you receive a defective item, please contact our customer service team immediately by phone at 844-336-8754 or by email at info@tcadental.com. We'll assist you in resolving the issue promptly.
Shipping
Q: Where do you ship to?
A: We currently ship within the continental United States. Unfortunately, we cannot ship to PO box addresses at this time.
Q: When can I expect to receive my order?
A: Our standard shipping time is 5-7 business days. Please note that this timeframe may vary based on your location and any potential delays.
Logo Imprinting
Q. Do you offer logo printing?A. Yes! Select items can be customized with your logo to create a lasting impression with your clients. Shop our items available for imprinting here.